The CNMC investigates energy companies for preventing changes to regulated rates


Secretary of State for Energy, Sarah Aagesenhas revealed this Tuesday that the National Commission of Markets and Competition (CNMC) has opened an informative file to find out if energy consumers are having difficulties in changing their gas and electricity rates to the regulated market, after the Government has announced incentives to try to mitigate the impact of energy prices on those rates under its control and in the face of high free market prices.

In an interview on RNE’s “Las Mañanas”, Aagesen has assumed that there is a “avalanche” of consumers who have requested to switch to regulated ratesa service that companies are obliged to provide but to which customer services they can’t copegiven the high demand. He also assured that the Ministry has asked the companies in the sector and has been able to verify that the requests for change are growing and there is already an “avalanche” of requests, which expected to grow even more in the coming weeksat the gates of a winter that is “complicated”.

The CNMC, he added, has already opened an informative file for this reason, and the Government is vigilant and very attentive, because companies “are obliged” to meet this demand. Hand in hand with this body, Aagesen has indicated, the Executive will be very attentive in case it is necessary to open disciplinary proceedings against the marketing companies.

In view of the avalanche of last-resort rate requests, which will continue to grow, companies must catch up to be able to provide the requested service, which until now was dimensioned for very specific changes, while now “we know that the customer service is the same” and it is not enough.


*The article has been translated based on the content of If there is any problem regarding the content, copyright, please leave a report below the article. We will try to process as quickly as possible to protect the rights of the author. Thank you very much!

*We just want readers to access information more quickly and easily with other multilingual content, instead of information only available in a certain language.

*We always respect the copyright of the content of the author and always include the original link of the source article.If the author disagrees, just leave the report below the article, the article will be edited or deleted at the request of the author. Thanks very much! Best regards!

For all the latest news click here

Denial of responsibility! HOS is an automatic aggregator around the global media. All the content are available free on Internet. We have just arranged it in one platform for educational purpose only. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials on our website, please contact us by email – at The content will be deleted within 24 hours.

Leave A Reply

Your email address will not be published.